Privacy Policy

Your privacy is important to us. It is TrainReact's policy to respect your privacy and comply with any applicable law and regulation regarding any personal information we may collect about you, including across our website, https://trainreact.com, and other sites we own and operate.

This policy is effective as of 1 October 2023 and was last updated on 1 October 2023.

Information We Collect

Information we collect includes both information you knowingly and actively provide us when using or participating in any of our services and promotions, and any information automatically sent by your devices in the course of accessing our products and services.

Log Data

When you visit our website, our servers may automatically log the standard data provided by your web browser. This data may include:

Your device's Internet Protocol (IP) address
Browser type and version
Pages you visit
Time and date of your visit
Time spent on each page
Other details about your visit

Please be aware that while this information may not be personally identifying by itself, it may be possible to combine it with other data to personally identify individual persons.

Personal Information

We may ask for personal information which may include one or more of the following:

Name
Email address
Username
Password
Profile information (such as avatar or bio)
User-generated content, such as code submissions and comments

Legitimate Reasons for Processing Your Personal Information

We only collect and use your personal information when we have a legitimate reason for doing so. In such instances, we only collect personal information that is reasonably necessary to provide our services to you.

Collection and Use of Information

We may collect personal information from you when you do any of the following on our website:

Create an account or profile
Use the code editor to write, submit, or save code
Participate in challenges or other interactive features
Submit code or other user-generated content
Contact us via email, social media, or other similar technologies
Sign up to receive updates from us via email or social media channels
Provide feedback or participate in surveys
When you mention us on social media

We may collect, hold, use, and disclose information for the following purposes, and personal information will not be further processed in ways that are incompatible with these purposes:

To enable you to access and use our website, associated applications, and associated social media platforms
To provide, maintain, and improve our services
To personalize your experience on our website
To contact and communicate with you
For internal record keeping and administrative purposes
For analytics, market research, and business development, including to operate and improve our website, associated applications, and associated social media platforms
To comply with our legal obligations and resolve any disputes that we may have

Please be aware that we may combine information we collect about you with general information or research data we receive from other trusted sources.

Cookies and Similar Technologies

We use cookies and similar tracking technologies to track the activity on our website and store certain information. Cookies are small data files that may include an anonymous unique identifier. They are sent to your browser from a website and stored on your device.

We use cookies for various purposes, including to:

Enable certain functions of the website
Provide analytics
Store your preferences
Personalize your experience

You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, some parts of our website may not function properly.

Third-Party Analytics

We may use third-party analytics services, such as Google Analytics, to monitor and analyze the use of our website. These services may collect information about your use of our website, including your IP address, pages visited, time spent on pages, and other usage data. The information generated by these services is used to track and examine the use of our website and to prepare reports on user activities.

For more information on how Google Analytics collects and processes data, please refer to Google's Privacy Policy. You can opt out of Google Analytics by installing the Google Analytics opt-out browser add-on.

Security of Your Personal Information

When we collect and process personal information, and while we retain this information, we protect it within commercially acceptable means to prevent loss, theft, unauthorized access, disclosure, copying, use, or modification.

Please be aware that no method of electronic transmission or storage is 100% secure, and we cannot guarantee absolute data security. We will comply with laws applicable to us in respect of any data breach.

You are responsible for keeping your password confidential and ensuring the security of your own information within the bounds of our services.

How Long We Keep Your Personal Information

We keep your personal information only for as long as we need to. This period may depend on what we are using your information for, in accordance with this privacy policy. If your personal information is no longer required, we will delete it or anonymize it.

However, if necessary, we may retain your personal information to comply with legal obligations, resolve disputes, or enforce our agreements.

Children’s Privacy

We do not aim any of our products or services directly at children under the age of 13, and we do not knowingly collect personal information from children under 13.

Disclosure of Personal Information to Third Parties

We may disclose personal information to:

A parent, subsidiary, or affiliate of our company
Third-party service providers for the purpose of enabling them to provide their services, such as IT service providers, data storage, hosting and server providers, analytics platforms, or other service providers
Our employees, contractors, and/or related entities
Our existing or potential agents or business partners
Courts, tribunals, regulatory authorities, and law enforcement officers, as required by law
Third parties to collect and process data

International Transfers of Personal Information

The personal information we collect is stored and processed where we or our partners, affiliates, and third-party providers maintain facilities. By providing us with your personal information, you consent to the disclosure to these overseas third parties.

Please be aware that the locations where we store, process, or transfer your personal information may not have the same data protection laws as your country. If we transfer your personal information to third parties in other countries, we will protect it in accordance with this privacy policy.

Your Rights and Controlling Your Personal Information

You have the right to withhold personal information from us, understanding that your experience of our website may be affected. We will not discriminate against you for exercising any of your rights over your personal information.

If you provide us with personal information, you understand that we will collect, hold, use, and disclose it in accordance with this privacy policy. You retain the right to request details of any personal information we hold about you.

If you believe that any information we hold about you is inaccurate, outdated, incomplete, irrelevant, or misleading, please contact us. We will take reasonable steps to correct any information found to be inaccurate, incomplete, misleading, or out of date.

Your Rights Under the General Data Protection Regulation (GDPR)

If you are a resident of the European Economic Area (EEA), you have certain data protection rights. We aim to take reasonable steps to allow you to correct, amend, delete, or limit the use of your personal data.

Under the GDPR, you have the following rights:

Right to access: You have the right to request copies of your personal data.
Right to rectification: You have the right to request that we correct any information you believe is inaccurate or incomplete.
Right to erasure: You have the right to request that we erase your personal data under certain conditions.
Right to restrict processing: You have the right to request that we restrict the processing of your personal data under certain conditions.
Right to data portability: You have the right to request that we transfer the data we have collected to another organization, or directly to you, under certain conditions.
Right to object: You have the right to object to our processing of your personal data under certain conditions.

To exercise these rights, please contact us using the contact details provided in this privacy policy.

Your Rights Under the California Consumer Privacy Act (CCPA)

If you are a resident of California, you have certain rights regarding your personal information under the California Consumer Privacy Act (CCPA). These rights include:

Right to know: You have the right to request that we disclose what personal information we collect, use, disclose, and sell.
Right to delete: You have the right to request the deletion of your personal information collected or maintained by us.
Right to opt-out: You have the right to opt out of the sale of your personal information.
Right to non-discrimination: You have the right not to be discriminated against for exercising any of your CCPA rights.

To exercise your rights under the CCPA, please contact us using the contact details provided in this privacy policy.

Limits of Our Policy

Our website may link to external sites not operated by us. Please be aware that we have no control over the content and policies of those sites and cannot accept responsibility or liability for their respective privacy practices.

Changes to This Policy

At our discretion, we may change our privacy policy to reflect updates to our business processes, current acceptable practices, or legislative or regulatory changes. If we decide to change this privacy policy, we will post the changes here.

If required by law, we will obtain your permission or give you the opportunity to opt in to or opt out of any new uses of your personal information.

Contact Us

For any questions or concerns regarding your privacy, you may contact us using the following details:

TrainReact Support

Email: support@trainreact.com
Website: https://www.trainreact.com/contact